Online Reputation
Management
What is Online Reputation Management?
Online reputation management is the process of monitoring and influencing how your business is perceived on the internet, with the aim of neutralizing negative reviews and promoting positive ones.
It involves responding to good and bad reviews, suppressing unfavorable search results, and correcting misinformation about your business.
Why Online Reputation Management
Is Important for your Business
Online reputation management is important because it helps ensure consumers view your business more favorably, and are therefore more likely to engage with you.
6 out of 10 consumers said they would avoid buying from a brand that comes across as untrustworthy.
Here are a few other reasons Reputation Management is crucial for your business:
It Impacts Buying Decisions
59% of shoppers said they perform online research before making a purchase. So, you could lose customers based on how your brand appears online.
It Helps You Deal with Negative Reviews
Negative reviews are inevitable—but staying on top of your online presence can help you turn those reviews around.
Increasing Your Star Rating
Increasing your rating will boost revenue by an average of 5% to 9%.
Google Favors Businesses that Actively Manage their Online Presence
Responding to reviews promptly and effectively will improve your visibility in search engine results.
What we do for your Your Business
- Help you raise your star rating
- We craft engaging and thoughtful responses to all your Google & Facebook online reviews, both positive and negative
- We post the responses for you
- Notify you when you get a new review
- We give you the ability to edit our response before it is posted
- Help you delete negative reviews
- Raise your online visibility
Basic Reputation Management
- Includes Access to:
$39/mo
Reputation Management Pro
- Includes Access to:
$119/mo
- All Industries
- Yelp
- BBB
- TrustPilot
- Judy's Book
- Nextdoor
- Health/Medical
- A Place For Mom
- Caring
- Healthgrades
- RateMds
- RealSelf
- Vitals
- ZocDoc
- Home Services
- Angi
- DexKnows
- HomeAdvisor
- HomeStars
- Houzz
- Automotive
- CarFax
- CarGurus
- Edmunds
- DealerRater
- Judy's Book
- Business Services
- Avvo
- Clearsurance
- GreatSchools
- Judy's Book
- Lawyers
- Food/Dining
- Gayot
- GrubHub
- OpenTable
- Doordash
- Uber Eats
- Entertainment/Travel
- AirBnb
- Expedia
- GolfNow
- Orbitz
- TheKnot
- Travelocity
- TripAdvisor
- Vrbo
- WeddingWire
- Property Management
- Apartments.com
- Apartment Guide
- Apartments Ratings
- Zillow