Online Reputation Management

EZ Solutions

What is Online Reputation Management

Online reputation management is the process of monitoring and influencing how your business is perceived on the internet, with the aim of neutralizing negative reviews and promoting positive ones.

It involves responding to good and bad reviews, suppressing unfavorable search results, and correcting misinformation about your business.

Why Reputation Management is Important for Your Business

Online reputation management is important because it helps ensure consumers view your business more favorably, and are therefore more likely to engage with you.

6 out of 10 consumers said they would avoid buying from a brand that comes across as untrustworthy.

Here are a few other reasons reputation management is crucial for your business:

It Impacts Buying Decisions

59% of shoppers said they perform online research before making a purchase. So, you could lose customers based on how your brand appears online.

It Helps You Deal with Negative Reviews

Negative reviews are inevitable—but staying on top of your online presence can help you turn those reviews around.

Increasing Your Star Rating

Increasing your rating will boost revenue by an average of 5% to 9%.

Google Favors Businesses that Actively Manage their Online Presence

Responding to reviews promptly and effectively will improve your visibility in search engine results.

EZ Solutions

What we do for Your Business

Basic Reputation Management

Includes Access to:

$39

per month

Reputation Management Pro

Includes Access to all Below:

All Industries

Automotive

Health/Medical

Food/Dinning

Entertainment/Travel

Property Management

Business Services

Home Services

$119

per month

EZ Solutions

Basic Reputation Management

Reputation Management Pro

Includes Access to all Below

All Industries

Automotive

Health/Medical

Entertainment/Travel

Property Management

Food/Dinning

Business Services

Home Services

01
Managing the online reputation of a your company is essential now more than ever.
02
Your business online reputation plays a critical role in shaping the public’s perception and image of your company.
03
86% of consumers start their journey of choosing a business online
01
Build trust:
Responding to reviews helps build customer trust and enhances brand credibility.
02
Improve search visibility:
Google favors businesses that manage their online presence, and responding to reviews can boost your visibility in search results.
03
Encourage more and better reviews:
A Harvard Business Review study found that businesses responding to reviews see a 12% increase in reviews, which are often more positive.
04
Manage reputation:
Responding to negative reviews can mitigate the damage they cause, with Moz estimating that unresolved bad reviews can deter up to 22% of potential customers.
05
Show you care:
Responding to reviews demonstrates that you value customer feedback and are committed to addressing concerns.