Protect Your Reputation.
Grow Your Business.
Online reputation management takes the daily task of monitoring and replying to online customer feedback off your plate. By ensuring every review: good, bad, or neutral, receives a timely, professional, and on-brand reply, this service helps you build customer loyalty, gracefully de-escalate complaints, and boost your local search rankings, all while saving you hours of work each week.
How Does Online Reputation Management Work?
We automate engaging and thoughtful responses to your online reviews, both positive and negative. These responses are sent for your approval to ensure review responses are on-brand for your business.
Why Online Reputation Management Is Important for your Business
Online reputation management is important because it helps ensure consumers view your business more favorably, and are therefore more likely to engage with you.
6 out of 10 consumers said they would avoid buying from a brand that comes across as untrustworthy.
Why Reputation Management is Crucial for your Business:
It Impacts Buying Decisions
59% of shoppers said they perform online research before making a purchase. So, you could be losing customers based on how your brand appears online.
It Helps You Deal with Negative Reviews
Negative reviews are inevitable, but staying on top of your online presence can help you turn those reviews around.
Increasing Your Star Rating
Google Favors Businesses that Actively Manage their Online Presence
Responding to reviews promptly and effectively will improve your visibility in search engine results.
What We Do for Your Business
- Our AI-automated tool crafts engaging and thoughtful responses to all of your Google & Facebook online reviews, both positive and negative
- Post review responses for you
- Notify you when you get a new review
- Give you the ability to edit our responses before they're posted
Online Reputation Management Plans
Basic Reputation Management
$39/month
Includes Access to:
Reputation Management Pro
$119/month
Includes Access to:
All Industries
- Yelp
- BBB
- TrustPilot
- Judy's Book
Automotive
- CarFax
- CarGurus
- Edmunds
Entertainment & Travel
- AirBnb
- Expedia
- GolfNow
- Orbitz
- TheKnot
- Travelocity
- Trip Advisor
Health & Medical
- Caring
- Healthgrades
- RateMds
- RealSelf
- Vitals
- Zocdoc
Food & Dining
- Gayot
- GrubHub
- OpenTable